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 Education

School — Major — Degree Duration

國立政治大學 — 經濟學系(畢) — 博士

Doctorate, Department of Economics, National Chengchi University

1989/09 — 1998/06

國立政治大學 — 經濟研究所(畢) — 碩士

Master, Department of Economics, National Chengchi University

1987/09 — 1989/06

國立政治大學 — 經濟學系(畢) — 學士

Bachelor, Department of Economics, National Chengchi University

  — 1985/06

 Intramural Experience

Office/Department/Institute Position Duration
人文與藝術教育中心 Center for Humanities and Arts Education   Professor 2017/08/01 —  

 Extramural Experience

DEPNO Position- Office/Department/Institute Duration
大葉大學人力資源暨公共關係學系 教授 1030201 — 1060731
大葉大學人力資源暨公共關係學系 副教授 0930801 — 1030131
大葉大學工業關係學系 副教授 0920201 — 0930731

 Discipline

 

 Research & Technology Platform Open to the Outside

 

 Interested Area(s)for Interdisciplinary Research

醫患關係之危機處理與溝通

 

 Area(s) of Expertise & Research

危機溝通,公關策略經濟學,公共關係,危機管理

Economics, Public relations, Crisis management

 Publication

NO Publication
1

聲譽受損的醫院:偷雷、隱瞞意圖以及從危機史中吸取教訓
姚惠忠, I-Ling Ling*, Chihyi Liu, Jun-Fang Liao - - 2 - JOURNAL OF PUBLIC RELATIONS RESEARCH - JOURNAL OF PUBLIC RELATIONS RESEARCH 2024 36卷(1期):45-71頁
(IF: 3.4, 領域排名: 28, 領域期刊數: 96, 領域排名: 29.17%)

Hospitals with a Tarnished Reputation: Stealing Thunder, Concealment Intention, and Learning from an Organizational and Industrial History of Crisis Concealment
Hui-Chung Yao, I-Ling Ling*, Chihyi Liu & Jun-Fang Liao - - 2 - JOURNAL OF PUBLIC RELATIONS RESEARCH - JOURNAL OF PUBLIC RELATIONS RESEARCH 2024;36(1):45-71
(IF: 3.4, Journal Ranking: 28, Number of Journals of this Field: 96, Ranking: 29.17%)

2

風險知覺影響組織聲譽的路徑初探: COVID-19 疫情背景下之貫時研究
姚惠忠, I-Ling Ling, Chih-Yi Liu* - - 4 - 新聞學研究 - 2023 0卷(154期):229-278頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

A Preliminary Study on the Path of Risk Perception Affecting Organizational Reputation: Form the Longitudinal Context of the COVID-19 Epidemic
Hui-Chung Yao, I-Ling Ling, Chih-Yi Liu* - - 4 - 新聞學研究 - 2023;0(154):229-278
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

3

體驗式案例教學對醫學大學生學習興趣、同理心及醫病溝通能力
姚惠忠, Li-Ting Cheng* - - 9 - 通識學刊:理念與實務 - 2023 11卷(1期):43-80頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

Investigation of Medical Crisis Communication Teaching in Medical University Students’ Learning Interests, Empathy, and Ability of Doctor-Patient Communication
Hui-Chung Yao , Li-Ting Cheng* - - 9 - 通識學刊:理念與實務 - 2023;11(1):43-80
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

4

聯名廣告爭議事件之危機傳播分析:以杜蕾斯與喜茶合作為例
Gang CHEN, Yi-Ming DU, 姚惠忠* - - 8 - 傳播與社會學刊 - 2023 0卷(66期):201-237頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

An Analysis of Crisis Communication in the Joint Advertising Controversy of Durex and HEYTEA
Gang CHEN, Yi-Ming DU, Hui-Chung YAO* - - 8 - 傳播與社會學刊 - 2023;0(66):201-237
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

5

台大醫院醫療疏失個案:危機管理觀點
I-Ling Ling, 姚惠忠*, Yu-Bin Lai - - 8 - 管理評論 - 2022 41卷(2期):59-78頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

Case Study on Medical Negligence at National Taiwan University Hospital: A Crisis Management Perspective
I-Ling Ling, Hui-Chung Yao*, Yu-Bin Lai - - 8 - 管理評論 - 2022;41(2):59-78
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

6

當理性遇上感性:情緒導向模式在危機傳播之驗證
姚惠忠, 凌儀玲*, 鄭皓蔚 - - 4 - 中華傳播學刊 - 2022 -卷(41期):41-71頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

When Sense Meets Sensibility: The Empirical Evidence of Emotion-Oriented Pattern in Crisis Communication
Hui-Chung Yao, I-Ling Ling*, Hao-Wei Cheng - - 4 - 中華傳播學刊 - 2022;-(41):41-71
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

7

危機不確定感對組織聲譽的影響
姚惠忠, 賴裕濱, 林錦宏*, 凌儀玲 - - 4 - 傳播與社會學刊 - 2022 -卷(62期):31-67頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

How Uncertainty Affects an Organization's Reputation during Crises
Hui-Chung Yao, Yu-Bin Lai, Ching-Hung Lin*, I-Ling Ling - - 4 - 傳播與社會學刊 - 2022;-(62):31-67
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

8

自嘲作為情緒性回應的效果分析:以天貓個案為例
姚惠忠, 賴裕濱*, 付航 - - 4 - 傳播與社會學刊 - 2021 -卷(56期):195-224頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

Analyzing the Effects of Self-Mockery as an Emotional Crisis Response: Evidence from the T-Mall Case
Hui-Chung YAO, Yu-Bin LAI*, Han FU - - 4 - 傳播與社會學刊 - 2021;-(56):195-224
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

9

「滅頂」與「革新」:額外努力、回應時機與 CEO 可見度之危機溝通效果
姚惠忠 - - 9 - 理論與政策 - 2020 23卷(1期):1-28頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

The Impacts of Super Effort, Response Timing and CEO Visibility on Crisis Communication
Yao, Hui-Chung - - 9 - 理論與政策 - 2020;23(1):1-28
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

10

發言人臉部表情對危機溝通效果之影響
姚惠忠,賴裕濱* - - 2 - Journal of Business and Technical Communication - JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION 2019 33卷(1期):91-111頁
(IF: 0.9, 領域排名: 71, 領域期刊數: 88, 領域排名: 80.68%)

Facial Expressions and Verbal Response Strategies in Postcrisis Communication
Yao, Hui-Chung & Lai, Yu-Bin - - 2 - Journal of Business and Technical Communication - JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION 2019;33(1):91-111
(IF: 0.9, Journal Ranking: 71, Number of Journals of this Field: 88, Ranking: 80.68%)

11

危機回應內容、形式、媒體選擇、發言層級相對重要性之研究:企業公關人員觀點
劉千祥, 姚惠忠* - - 4 - 傳播與社會學刊 - 2018 0卷(44期):111-149頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

The relative importance of response content, response form, media selection, and spokesperson level in crisis communication: The viewpoint of companies’ public relations professionals
劉千祥, 姚惠忠* - - 4 - 傳播與社會學刊 - 2018;0(44):111-149
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

12

事件涉入、品牌忠誠與危機溝通
姚惠忠*,吳榮晉 - - 9 - 理論與政策 - 2018 21卷(1期):37-59頁
(IF: 0, 領域排名: 0, 領域期刊數: 0, 領域排名: -%)

Event Involvement, Brand Loyalty and Crisis Communication
Yao, Hui-Chung & Wu, Rong-Jin - - 9 - 理論與政策 - 2018;21(1):37-59
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 0, Ranking: -%)

13

議題回應與危機訊號:鬍鬚張漲價媒體議題分析
汪睿祥, 姚惠忠* - - 4 - 管理學報 - 2018 35卷(2期):137-157頁
(IF: 0, 領域排名: 0, 領域期刊數: 10, 領域排名: 0.00%)

Issue Responses and Crisis Signals: Analyses of Media Issues on Formosa Chang Chain Restaurant Raising Prices
Rui-Xiang Wang and Hui-Chung Yao - - 4 - 管理學報 - 2018;35(2):137-157
(IF: 0, Journal Ranking: 0, Number of Journals of this Field: 10, Ranking: 0.00%)

 Project

NO
YEAR — Source — No — Type
Project Name
Duration
1
113 — N 國科會(原科技部) — NSTC112-2410-H-037-006-SS2 — 1 個人型
形象修護理論之模型建構與測試(2/2)( )
2024/08/01 ~ 2025/07/31
2
112 — N 國科會(原科技部) — NSTC112-2410-H-037-006-SS2 — 1 個人型
形象修護理論之模型建構與測試(1/2)( )
2023/08/01 ~ 2025/07/31
3
111 — N 國科會(原科技部) — MOST111-2410-H-037-017-SSS — 1 個人型
沉默是金?隱瞞意圖與冒犯性對危機溝通的影響( )
2022/08/01 ~ 2023/10/31
4
110 — N 國科會(原科技部) — MOST109-2410-H-037-002-SS2 — 1 個人型
情緒性危機回應框架之效果分析:歸因責任、涉入及性別的調節作用(2/2)( )
2021/08/01 ~ 2022/07/31
5
110 — Z 大專學生研究計畫及博士後 — MOST111-2813-C-037-023-H — 8 大專學生研究計畫
111年度大專學生研究計畫-蔡裕凱(運醫3)( )
2022/07/01 ~ 2023/02/28
6
109 — N 國科會(原科技部) — MOST109-2410-H-037-002-SS2 — 1 個人型
情緒性危機回應框架之效果分析:歸因責任、涉入及性別的調節作用(1/2)( )
2020/08/01 ~ 2022/07/31
7
108 — N 國科會(原科技部) — MOST108-2410-H-037-009-SSS — 1 個人型
與知覺共舞:危機知覺管理模型之建構( )
2019/08/01 ~ 2020/10/31
8
106 — N 國科會(原科技部) — MOST106-2410-H-037-017 — 1 個人型
「監管失靈」vs.「革新機會」:危機預防管理與溝通( )
2017/08/01 ~ 2018/07/31

 Patent